METRÔ AND CPTM PROVIDE THE BLA CARD – LEISURE TICKET
It was released, on October 27th, 2007, the BLA LEISURE TICKET. The Metrô of São Paulo Company and the Metropolitan Trains of São Paulo – CPTM , companies, linked to the State Department of the Metropolitan Transport, made available to the users a new technological resource, valid only for rail transportation access. This is the Leisure Card, which provides discounts on the use of the Metrô and the CPTM trains on Saturdays, from 06:00pm until the close of operations on Sundays. The Leisure Card is also valid for all commercial operation lines of the Metrô-Rail system on national and São Paulo state holidays.
The Leisure Card can be purchased and recharged in all Single Ticket recharging Stands located on the Metrô stations.
To purchase the card, there is an initial cost of only R$ 2.00, with a required initial charge equivalent to 10 trips, at a cost of R$ 3.40 each.
All other recharges should be made in batches of 10 trips, also at a total cost of R$ 3.40 each, totaling R$ 34.00 – representing a R$ 4.00 savings for every 10 trips.
The value loaded on the card corresponds to 10 trips, which are equivalent to R$ 38.00, and each trip will be charged R$ 3.80, totaling 10 trips.
HOWEVER, THE PASSENGER WILL PAY R$ 34.00 FOR EACH RECHARGE, WHICH WILL RESULT IN A DISCOUNT OF R$ 4.00 FOR EACH 10 TRIPS.
The Card may be used on either both systems: Metrô or CPTM. When used more than once on the subway, the temporality between one use and another must be respected:
- 30 minutes if the user board the same line and station other than the previous boarding;
- 60 minutes if the user embarks on the same line and same station of the previous shipment;
- 60 minutes at stations integrated with CPTM or Via Quatro.
Aiming to restore the credits on the card, in case of loss or theft, you can previously register a single card on the site of the Metrô www.metro.sp.gov.br, on CPTM www.cptm.sp.gov.br or in person, at the Customer Service Center in the Metrô Sé Station or in CPTM Luz Station.
For registered passengers, in case of theft, loss or damage caused by the user's responsibility, they should appear, in possession of an ID card, to the “LEISURE AND FIDELITY CARDS” stand, located at the Metrô Sé or CPTM Luz Stations, where a 2nd copy of the card will be arranged. For unregistered passengers, the user must present a receipt of one of the recharges. The fee for a 2nd copy emission is equivalent to 7 units’ fare from the bus system from the city of São Paulo and the delivery time is 72 hours.
In case of theft, loss or damage:
In case of read errors or other problems to access the transportation system, the boarding should be done through another card or ticket. The passenger must attend to the Customer Service Center at the Metrô Sé or CPTM Luz Stations, for the analysis of the card. If the correction is not possible, a 2nd copy will be issued within 72 hours.
Customer Service Center Hours:
Metrô – from 06:00am to 10:00pm – Everyday
CPTM – from 06:00am to 10:00pm – Mondays to Fridays
For additional information, call 0800 770 7722, from Mondays to Saturdays, from 07:00am to 07:00pm, except on holidays.
The cancellation of your card should only be performed in the Customer Service Centers in Metrô Sé or CPTM Luz Stations.
- Embarque = Boarding
- Desembarque = Landing
- Selecione a estação = Select the station